In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Walnut Creek will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Who do I contact with ADA concerns about a City of Walnut Creek program, service, or activity?

Complaints that a program, service, activity or facility of City of Walnut Creek is not accessible to persons with disabilities should be directed to the City of Walnut Creek ADA Coordinator, Smadar Boardman at Boardman@walnutcreekca.gov or call 925-256-3507. 

Who do I contact for ADA concerns about a private business?

If you have issues with ADA accessibility at a private business such as a medical office or retail store, please contact the Pacific ADA Center at 510-285-5600 or visit the Pacific ADA website. 

Our Website

We want everyone who visits the City of Walnut Creek website to feel welcome and find the experience rewarding, going above and beyond the The Public Sector Bodies Accessibility Regulations 2018.

What are we doing?

To help us make the City of Walnut Creek website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the City of Walnut Creek website.

Recite Me Assistive Technology 

We want as many people as possible to be able to use our website. To provide additional support to aid a more inclusive user experience, we provide the Recite Me assistive technology tool. This Toolbar enables all website visitors to customize their experience through a range of options to suit their online accessibility and language needs. 

The Recite Me toolbar provides text-to-speech functionality, fully customizable styling features, reading aids, and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.

This means that when the toolbar is activated by the user, they can:

  • Listen to the website using text-to-speech functionality
  • Customize background, text, and accessibility tool colors
  • Modify the font, line height, or spacing of text
  • Zoom in up to 200% without text spilling off the screen
  • The text will reflow in a single column when you change the size of your browser window
  • Navigate the website using just a keyboard
  • Translate the website into a different language
  • Download MP3 files of webpage text
  • View website pages in text-only mode

Reporting Accessibility Problems with this Website

We've worked hard on the City of Walnut Creek website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this. If you encounter content that you cannot access,  please contact us at the details below, and we will provide you with an accessible alternative.