The City conducts community surveys from time to time, gauging citizen satisfaction with City services, and seeking input on community priorities.

The City paused the comprehensive citizen surveys during the pandemic, and anticipates launching a new one in 2025.

You can view results below from the prior surveys performed on behalf of Walnut Creek. While each survey has questions specific to the time period during which they are conducted, all include similar themes to allow the City to identify trends, measure successes and scope challenges where we need to do more work.

Thank you to those of you who participated in the 2019 community survey.  The survey found nine out of ten respondents rated the quality of life in Walnut Creek as excellent or good; residents feel safe, appreciate our parks and open space, and approve of the City's economic health and governance.  Areas of challenge?  Not surprisingly, affordable housing and the cost of living are still issues that cause concern.

City staff and the City Council take survey results into consideration while forming policies, programs and delivering services. 

2019 Community Survey

• Community Dashboard
• Community Livability Report
• Community Trends over Time

2017 Community Survey

• Community Livability Report (main report and executive summary)
• Survey results sorted by zip code(94595; 94596; 94597; 94598)
• Survey results sorted by demographics (length of residency in Walnut Creek; age; owner or renter; voter registration status
• Benchmark comparison report

2015 Community Survey

• Community Livability Report